For Holiday Returns, These Retailers Do It Best

For the difficult member of the family, it’s not the gift that’s important, but the chance to return it. And so, during the holidays, a flexible return process is crucial. StellaService has identified retails that go above-and-beyond to make returns easy during the holidays.

When it comes to service, top performers don’t need to make changes for the holidays. They consistently offer customer-friendly shipping and returns. These six retailers excel in that area:

  • Estee Lauder
  • L.L.Bean
  • Neiman Marcus
  • Nordstrom
  • Zappos

Here’s a list of retailers offering extended returns promotions for the holidays:

  • Amazon: typically 30 days, items purchased between 11/1 and 12/31 may be returned through 1/31
  • Apple: typically 14 days, items purchased between 11/1 and 12/25 may be returned through 1/8
  • Best Buy: typically 15 days, items purchased between 11/1 and 12/31 may be returned through 1/15
  • HP: typically 30 days, items purchased between 11/1 and 12/31 may be returned through 1/15
  • Lululemon: typically 14 days, items purchased between 11/6 and 12/25 may be returned through 1/10
  • Nike: typically 30 days, items purchased between 10/31 and 12/22 may be returned within 60 days of the shipping date
  • Pottery Barn: typically 30 days, items purchased between 10/21 and 12/24 may be returned through 1/31
  • QVC: typically 30 days, items purchased through 12/23 may be returned through 1/31
  • Ralph Lauren: typically 60 days, items purchased between 10/20 and 12/24 may be returned through 2/1
  • Saks Fifth Avenue: typically 30 days, items purchased 10/15 or later may be returned through 1/15
  • Sears: typically 30 days, items purchased between 11/8 and 12/24 may be returned through 1/24
  • Under Armour: typically 60 days, items purchased between 11/1 and 12/14 may be returned through 2/29
  • Walmart: though return windows vary item to item (15, 30, or 90 days from purchase, for example), for items purchased 11/1 through 12/25, the return window begins on 12/25

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